đź›’ Ordering & Products

1. What types of products does Yalta offer?
We offer curated, high-quality items in the garden care, outdoor living, home improvement, and DIY categories — all chosen for their durability, practicality, and customer value.

2. Are your products available for both retail and wholesale purchase?
Yes! We offer retail sales to consumers and wholesale opportunities for approved partners and distributors.

3. How do you select the products you carry?
We hand-pick every product based on quality, design, utility, and brand alignment. We only work with manufacturers who meet our standards.

4. Can I suggest a product for Yalta to carry?
We’re always open to discovering new quality items. If you represent a brand or manufacturer, please reach out via our “Become a Supplier” page.

5. Do you offer eco-friendly or sustainable products?
Yes, we actively seek out products that reflect responsible manufacturing and long-term sustainability values.

6. Are your products covered by a warranty?
Warranty details vary by product and manufacturer. Please check individual listings or contact us for specifics.

7. Are your garden and outdoor products weather-resistant?
We prioritize outdoor items that are designed for durability in real-life conditions, including weather exposure.

đźšš Shipping & Fulfillment

8. Where do you ship from?
We ship directly from U.S.-based warehouses for faster processing and reliable logistics.

9. How quickly will my order be processed?
Most retail orders are processed within 1–2 business days. Wholesale processing times may vary based on volume and terms.

10. Do you offer international shipping?
Currently, we ship within the United States. For wholesale international inquiries, please contact us directly.

11. Can I track my order?
Yes. You’ll receive a tracking number once your order is shipped, allowing you to follow its journey to your doorstep.

12. What happens if an item arrives damaged?
If your item is damaged in transit, contact us within 7 days of delivery. We’ll help resolve the issue with a replacement or refund.

13. Do you offer expedited shipping?
Expedited options may be available at checkout, depending on location and product type.

đź›  Partnerships & Wholesale

14. How can my brand partner with Yalta?
If you’re a manufacturer or distributor in our product categories, visit our “Partner With Us” page to submit your interest. We welcome new relationships with aligned values.

15. What industries do you serve for wholesale distribution?
We specialize in garden care, outdoor living, home improvement, and DIY — offering focused expertise in these verticals.

16. Do you require MAP compliance from your brand partners?
Yes. We strictly follow MAP guidelines and do not list or promote products without written approval from the brand.

17. What kind of wholesale accounts do you accept?
We work with retailers, contractors, and e-commerce partners that align with our quality and brand standards.

18. Do you provide product training or marketing support to partners?
Yes, we offer brand-consistent marketing, merchandising guidance, and product education as part of our partnership process.

19. Can I request a catalog or line sheet for wholesale review?
Absolutely — reach out to us via our contact form, and we’ll send you our latest wholesale material.

20. Are there minimum order quantities (MOQs) for wholesale?
Yes. MOQs vary by product category and brand partner. Please inquire directly for details.

đź’Ľ Company & Philosophy

21. Where is Yalta based?
We’re proudly based in the Pacific Northwest, operating with a national distribution network across the U.S.

22. Is Yalta a manufacturer or a distributor?
Yalta is a privately owned distribution and retail company. We work with trusted manufacturers to bring curated products to market.

23. What does “curated” mean in your business model?
It means we don’t carry everything — only what meets strict quality, design, and use-case standards. Our inventory is tailored, not bloated.

24. How does Yalta build long-term partnerships?
We invest in brand alignment, customer support, and shared growth strategies that go beyond simple transactions.

25. Do you sell on marketplaces like Amazon or eBay?
We do not list products on public marketplaces without brand approval. Our goal is to maintain premium brand integrity across all sales channels.

26. How does Yalta support new or emerging brands?
We help boutique and emerging companies with product placement, professional retail infrastructure, and brand-consistent merchandising.